Gangways are designed to fit standard wheelchairs (there is one Wheelchair available for use in each Pier House at Pooley Bridge and Glenridding please ask a member of staff)
The use of Motorised Chairs & Scooters on the Piers & Vessels is prohibited for Health & Safety reasons.
Due to the varying height of the Lake we regret that wheelchair access is not always possible.
We have five vessels sailing on Ullswater with varying levels of access. Due to the nature of our business we cannot guarantee that a particular vessel will be available , we advise you to contact us if you have special requirements in advance to avoid disappointment.
There is no access available on our smallest vessel Lady Dorothy for those who require a wheelchair.
There is allocated parking for Blue Badge Holders at Glenridding Pier House. We regret that due to the location of Pooley Bridge Pier House, parking outside the building is not permitted however there is a drop off and collection point outside the door.
We offer free travel for essential companions.
Terms & Conditions
Please confirm your group numbers, 7 days prior to visit.
Adult supervision for minors shall be provided by the tour operator/group organiser.
Smoking is not allowed onboard the boat or on the piers.
Passengers may only board and disembark via the gangway.
The company may cancel or alter sailings in the event of emergency, breakdown, strike, or bad weather, or for any other reason outside its control, without being liable for any loss or damage.
No alcohol may be taken onboard the vessel.
The tour operator/group organiser will be responsible for any loss or damage occasioned to the vessel or the company by any member of the party.